English

1. Account Creation

   To place an order on our website, you must create an account.

• Use your email ID and set a password to create your account and activate it with the required information.
• Alternatively, you can create an account during checkout.
• Creating an account ensures your order history is saved, allowing you to track your orders conveniently.

2. Order Process

• Select your desired product and add it to the cart.
• Click on “View Cart” to review the details of your selected products.
• Proceed to checkout, providing your shipping and billing address.
• Delivery charges will be calculated based on your provided address.

3. Payment Policy

• For Cash on Delivery (COD), delivery charges must be paid in advance, and the remaining amount can be paid upon delivery.
• If you prefer to pay the full amount in advance, you can do so via bKash and Nagad.

4. Refund Policy

• To initiate a refund, the product must be checked in the presence of the delivery rider.
• Refund requests made without checking the product in front of the rider will not be processed.
• Delayed refund requests may incur additional charges. Please refer to our Privacy & Policy page for more details.
• Delivery charges are non-refundable.

5. Order Process Summary: Select Your Product → Add To Cart → View Cart → Checkout → Place Order/Pay Now